Criteria for Tour Operators

Responsible Tourism Tanzania and Travelife for Tour Operators and Travel Agents share a common interest towards promoting sustainability and social responsibility within the travel sector and recently launched the Certification Program for Tour Operators which is now available and ready to offer the services in Tanzania.

The Certification program rules the co-operation on the Travelife training and management system for tour operators and Responsible Tourism Tanzania Certification Program and does not consider the Travelife system for hotels, which is managed by ABTA, the British Travel Association.


Travelife is a fair and affordable system which helps tour operators and travel agencies to manage and improve social and environmental impacts by complying with sustainability criteria. Ultimately, when a company meets the requirements, it will receive a Travelife award. To support you on your road to sustainability, Travelife offers a wide range of services which include training, management, planning, and reporting and B2B tools.

Operating your business in a socially and environmentally friendly manner makes good business sense!  Both consumer and business demand for responsible products is growing and the public wants to know how you manage your business.

Companies ready to get to work towards sustainability will, therefore, score better on customer satisfaction, staff motivation and business efficiency with positive effects for their competitive advantage.

Sustainability management is all about commitment and consistent sustainable business practices. This includes your products, how you monitor and manage your impacts, and how you support your suppliers on their road to sustainability.

  The aims of this program are:

  • Promote sustainability awareness and CSR among the Tanzania Tour Operators.
  •  Introduce sustainability management (policy, action planning, reporting) for Tanzania Tour Operators;
  • Developing and implementing a Tanzania relevant sustainability standard    which has global recognition;
  • Provide market access support into the European Market for companies who have reached a minimum sustainability level.


Travelife offers Tour Operators companies a 3-stage approach towards sustainability linked to different membership packages: 1) Travelife Engaged 2) Travelife Partner 3) Travelife Certified.

Stage 1: Travelife Engaged

In the first stage, the company commits itself and introduces the appropriate management procedures. An appointed Sustainability Co-ordinator obtains the personal Travelife certificate and elementary steps and good practices are implemented. During this ‘engagement’ stage the company itself is not rewarded yet.

Stage 2: Travelife Partner

Based on a sustainability report and compliance with basic requirements assessed by Travelife, the company will reach the Travelife Partner status. This status enables the company to communicate its sustainability commitment and achievements with the support of the Travelife Partner logo. The company is now qualified to work step-by-step towards the final stage.





Stage 3: Travelife Certified

In the third stage, the company’s compliance with the international Travelife Certified standard for travel companies will be evaluated by an independent auditor based on an on-site assessment. The requirements are stronger than the basic requirements of the Travelife Partner standard and are in line with the Global Sustainable Tourism Council Industry Criteria and formally Recognised by the Global Sustainable Tourism Council. Successfully completing the third stage will be awarded the Travelife Certified status.





With your Travelife Certified award logo, you can communicate your excellence in sustainability to your clients and other stakeholders.

Learn more about each stage package from the Travelife by CLICKING HERE.


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