B. Social/economic standards
B.1. Local employment
B.1.1 Local employment
Local residents are given equal opportunity for employment including in management positions. All employees are equally offered regular training, experience and opportunities for advancement.
Hiring local people is key to passing on economic benefits to the immediate community from which your business operates. Incomes earned by your employees are usually spent locally, and this means the economic benefits are passed on to other members of the community. Local hiring may help to enhance the authenticity and local character of your product. It also provides links with the local community and helps build positive relations with the community.
- Ensure job openings are advertised in places easily accessible by local people e.g. in community notice-boards, and local newspapers.
- Communicate any vacancies to your local village council who will be able to assist to recruit.
- Recruit people from the community in which your business is located as much as possible.
- Develop a training scheme for employees to enhance their skills at different stages on the job.
- Establish a staff promotion program and other incentive policies and support eager and capable locally hired staff to advance to higher positions.
B.1.2 Equal Opportunity
The organization offers equal employment opportunities to women, local minorities and others including in management positions while restraining child labour.
Offering opportunities to women and minorities allows the organization to build a diverse skill set while avoiding discrimination of applicants on the basis and gender and background. Avoiding the use of child labor respects the rights of children and ensures compliance with national and international labor laws.
- Set your targets for what your ideal gender balance is preferable and works towards that.
- Know you current ratio of men/women employees
- engage with any minorities groups in your area and work towards employment.
- Do not employ children under 18, let them go to school.
B.1.3 Supporting local business
Local small entrepreneurs are supported and encouraged. Means are offered for their development, and their sustainable products are purchased and offered on your premises where possible.
Purchasing local goods supports the local economy. It provides the local people with a means of earning income. A higher percentage of the price is paid directly to the provider of the good or service. Another benefit is that less cost and environmental impact is involved when goods are transported over shorter distances. Apart from local sourcing the organization may support local business by providing other types of assistance e.g providing tips on promotional techniques, identifying possible new markets etc.
- As much as possible source your operation’s requirements locally.
- Provide local farmers and traders with a list of your operation’s requirements, and see which products can be bought locally.
- Ask your guests about local supplier quality and how supplier services can be improved or enhanced.
- Provide local farmers and traders with specific information about quality requirement, and encourage minimal use of pesticides.
- Encourage and support local farmers and traders to work together – e.g. by forming an association to ensure that there is a regular and reliable supply of the products required.
- Encourage your colleagues to source locally too in order to increase demand for local produce.
- Encourage the sales of locally-produced products and handicrafts, e.g. by displaying locally-made products in your souvenir shop, and/or using them for decoration.
- To the extent possible, help local people market their product to other companies.
B.1.4 Contributing towards local development
The organization actively supports initiatives for local infrastructure and social community development including, among others, education, training, health and sanitation.
Assisting with development projects helps the community acquire important services that would otherwise be lacking due to poor government capacity to provide the same.
Tourism operations in Tanzania have been known to contribute to local development by building classrooms, offering sponsorship to students, purchasing facilities for a health center, sinking bore holes for water, installing water pumps, building / maintaining roads etc.
Contributions may be in the form of fees paid to the community for tourism activities e.g. land leasing fees and bed night fees, or in the form of philanthropic contributions, or by the company delivering a development project directly to the community.
It is important to carefully consider the approach with which to contribute to local development, as some means of helping are more empowering, and create less dependency than others. Providing the community with cash carries the risk of having high administrative costs or even the risk of funds mismanagement. Together with the community, the company should request that mechanisms are put in place by the community leadership, which will ensure transparency and accountability over the use of earnings from tourism.
Delivering a project without the involvement of community leaders and members in its implementation denies the community an opportunity to take charge of their own development. Ideally, such projects should be carried out in partnership, with all stakeholders contributing in one way or another, be it by providing physical labor, finances or any other required resources.
- Ensure fees paid to the community are fair and delivered in a timely manner, be it land leasing fees, bed night fees or others.
- Check the fee schedule recommended by the Wildlife Division, and what other companies are paying to ensure that your rates are fair. Link to WD fee schedule
- Request the local authorities to have transparency and accountability mechanisms in place in order to ensure earnings from tourism are put to appropriate use.
- Encourage the community leaders and members to discuss their development objectives for the next few years with your company, and with other tourism investors in the area.
- Consider areas in which your company can be involved in a development project, ensuring that the community is involved at all stages of planning and implementing the project, and that it makes a fair contribution, e.g. of labor and/or resources.
B.1.5 Minimize Harmful (economic and social) Effects of Tourism.
The activities of the organization do not have a negative social or economic impact on the local community and has:
a) implemented a policy against commercial, sexual or any other form of exploitation and harassment, particularly of children, adolescents, women and minorities.
b) ensured the activities of the organization do not jeopardize the provision of basic services, such as food, water, energy, healthcare or sanitation, to neighboring communities.
c) ensured tourism activity does not adversely affect local access to livelihoods, including land and aquatic resource use, rights-of-way, transport and housing.
Tourism operations can also have a negative impact on the community. This may be by increasing the cost of services e.g. water, energy, sanitation or depriving the community of these services due to the operation’s presence. Negative social impacts are brought when tourism activities in the area change the local customs and values, or introduce new behaviors that endanger the health and overall well?being of the community. The company should work with the community to ensure that socially detrimental practices such as the use of drugs, exploitation of minors and prostitution are discouraged.
- Find out which services could be negatively affected due to the company’s presence in the area, and together with the community, come to a solution that would keep both sides satisfied.
- Discuss potential negative social outcomes of tourism in the area with community leaders / members, and try to find ways to minimize these.
- Join local committees or programs concerned with children’s advocacy, the fight against commercial sexual exploitation, drugs, etc. Social problems in the community may sooner or later affect your staff or guests.
- Encourage your staff to support local health initiatives and to fight undesirable activities such as sexual exploitation, drug dealing and abuse, etc.
- Consider ways in which your company can play a role in raising awareness and educating community members about harmful social practices.
- Implement a policy against commercial exploitation, particularly of children and adolescents including sexual exploitation.
- Ensure that your company is equitable in hiring women and local minorities, including management positions, while restraining child labour.